Find toghether the problem-solving. What if I cannot log on using the USB key?

Our technical support department often receives messages from users requesting help. The users are unable to log into the system because the USB key is lost or corrupted, and the user has forgotten the PIN code or entered it incorrectly three times, or the system is set up to “allow logon only via USB key”.

To learn more: What if I cannot logon using the USB key?